We drive investment
into the next generation of entrepreneurs
social & financial inclusion globally
We develop social performance metrics for investment decisions
Inclusion [Social Ratings] is the world’s first global social rating agency.
We deliver independent social performance & impact ratings to socially minded private and public sector organisations to help them enhance their social impact and improve their financial performance. Our transparent, user-friendly and easily shareable social performance metrics also assist potential investors in their strategic investment decisions and help attract social investment funding for social enterprises.
Inclusion [Social Ratings] provides solutions for responsible investment and empowers responsible management of organizations through research, assessment and advisory services.
We design and deliver customised and bespoke solutions based on your institution needs.
Our services include:
Social Performance & Impact Ratings (SPIR)
Financial Sustainability Ratings (FSR)
Environmental, Social & Governance (ESG) Ratings
Social Enterprise Rating (SER)
Inclusion's social impact rating service has been instrumental to help us refine our business approach more effectively. The Inclusion team did a perfect job - they are dynamic and extremely competent.
Faustin Kanlinsou - Executive Director, COMUBA MFI, Benin
Thanks to Inclusion's social impact rating, we were able to identify our strengths and weaknesses in our social performance as well as in our business approach. It also allowed us to improve our relationship with our customers.
Seynabou Mbaye Sow - Director, MEC LE SINE, Senegal
Inclusion’s social impact rating service has been very useful for us, helping us identify what to further improve for the benefits of our organization, staff, clients, stakeholders and communities.
Meas Thon - CEO, BORVOR FINANCE PLC, Cambodia
Santiago had previously held the position of Regional Director for Europe and MENA, as well as Director of Ratings. In July of this year, he stepped in to assume the role of acting Managing Director, which has now led to his current formal appointment. “Santiago has been an important part of the Inclusion team for […]
The new article in the “How to improve your SPIR” series addresses the role of the Management Team as part of the governing body and emphasizes management’s role in integrating social performance into strategic and operational decision-making. In addition, it analyzes the relationship with the Board of Directors to achieve good governance and ensure that the institution heads towards a social and financial balance. […]
The latest article in our “Social issues in the workplace” series has just been published. In this issue, the author presents different tools to understand the importance of the cultural context in which an MFI operates, utilizing the client interview to assess its impact and to recognize client needs. It also serves as an important tool for gauging client perception of products and services, all using social performance as a guide. To access the article, click here. (only available in Spanish)
We are happy to announce the launch of our ISR Client Protection Certification, a diagnostic tool for MFIs designed to thoroughly examine their implementation of the Client Protection Principles. We are committed towards building a more inclusive and sustainable world. This new certification product helps assess the policies and practices of MFIs in relation to client protection, […]
Le dernier article de notre série Questions Sociales sur le Lieu de Travail « Dynamique de l’entretien » vient de paraître.
Pour accéder à l’article, cliquez ici: https://t.co/O02z401gu1
(disponible uniquement en espagnol)
We have just published our new article “Dynamic of interviewing”
In this issue, the author develops interviewing techniques to assess the #MFI’s impact on its clients, using #SocialPerformance management as a guide
Hemos publicado el artículo “Dinámica de la Entrevista”.
Descárgalo aquí: https://t.co/P39q8tIHR2
Nos complace anunciar el lanzamiento de nuestra página web en Francés. Visítela en