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We drive investment
into the next generation of entrepreneurs

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We promote
& financial inclusion globally

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We develop social performance metrics for investment decisions

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Inclusion [Social Ratings] is the world’s first global social rating agency.

We deliver independent social performance & impact ratings to socially minded private and public sector organisations to help them enhance their social impact and improve their financial performance. Our transparent, user-friendly and easily shareable social performance metrics also assist potential investors in their strategic investment decisions and help attract social investment funding for social enterprises.

Inclusion [Social Ratings] provides solutions for responsible investment and empowers responsible management of organizations through research, assessment and advisory services.  

We design and deliver customised and bespoke solutions based on your institution needs.

Our services include:

Rating Services

Social Performance & Impact Ratings (SPIR)
Financial Sustainability Ratings (FSR)
Environmental, Social & Governance (ESG) Ratings
Social Enterprise Rating (SER)


Certification Services

ISR Client Protection Certification
Client Protection Pre-Certification


Audit Services

Social Audits


At Banco Popular the Smart Campaign Certification has allowed us to reflect on the commitment of senior management and compliance with each of the client protection principles. Working with the Inclusion [Social Ratings] team was an excellent experience!


Inclusion's social impact rating service has been instrumental to help us refine our business approach more effectively. The Inclusion team did a perfect job - they are dynamic and extremely competent.

Faustin Kanlinsou - Executive Director, COMUBA MFI, Benin

Thanks to Inclusion's social impact rating, we were able to identify our strengths and weaknesses in our social performance as well as in our business approach. It also allowed us to improve our relationship with our customers. 

Seynabou Mbaye Sow - Director, MEC LE SINE, Senegal

Inclusion’s social impact rating service has been very useful for us, helping us identify what to further improve for the benefits of our organization, staff, clients, stakeholders and communities.

Meas Thon - CEO, BORVOR FINANCE PLC, Cambodia


SPIR Announcement: IDER CV

Social Performance and Impact Rating (SPIR) Announcement Inclusion [Social Ratings] today released a newly assigned Social Performance & Impact Rating (SPIR) on Instituto de Desarrollo Regional César Vallejo (IDER CV), a Nongovernmental Development Organization based in Trujillo, Peru. IDER CV’s social mission states that, “We are a consolidated, competitive and reliable institution that provides social […]


SPIR Announcement: Borvor Finance PLC

Social Performance and Impact Rating (SPIR) Announcement Inclusion [Social Ratings] today released a newly assigned Social Performance & Impact Rating (SPIR) on Borvor Finance PLC (Borvor), a rural credit operator based in Battambang City, Cambodia. Borvor’s Social Mission is “To provide affordable financial services to low-income families, especially women, responsive to their needs to improve […]


Two new certified MFIs in client protection

The team of Inclusion [SR] would like to congratulate GM Bank of Luzon (Philippines) and FIACG (Guatemala) for obtaining the Smart Campaign Client Protection Certification. Santiago Arnaudin, Managing Director at I[SR] said: “The achievement of these MFIs is the result of a great dedication of time and energy to minimize the risk of having an […]


MicroLoan Foundation Malawi gets rated

MicroLoan Foundation Malawi, a microfinance institution based in the Republic of Malawi, obtained an FSR3- rating, which suggests that its processes and infrastructure are consistent with a good likelihood of acting in the best interest of its clients, which is amongst its highest priorities. Santiago Arnaudin, Managing Director (I[SR]) says: “MicroLoan Foundation Malawi makes effective […]