We drive investment
into the next generation of entrepreneurs

We promote
& financial inclusion globally

We develop social performance metrics for investment decisions

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Inclusion [Social Ratings] is the world’s first global social rating agency.

We deliver independent social performance & impact ratings to socially minded private and public sector organisations to help them enhance their social impact and improve their financial performance. Our transparent, user-friendly and easily shareable social performance metrics also assist potential investors in their strategic investment decisions and help attract social investment funding for social enterprises.

Inclusion [Social Ratings] provides solutions for responsible investment and empowers responsible management of organizations through research, assessment and advisory services.  

We design and deliver customised and bespoke solutions based on your institution needs.

Our services include:

Rating Services

Social Performance & Impact Ratings (SPIR)
Financial Sustainability Ratings (FSR)
Environmental, Social & Governance (ESG) Ratings
Social Enterprise Rating (SER)


Certification Services

ISR Client Protection Certification     NEW
Client Protection Pre-Certification
Smart Campaign Certification


Audit Services

Social Audits


Inclusion's social impact rating service has been instrumental to help us refine our business approach more effectively. The Inclusion team did a perfect job - they are dynamic and extremely competent.

Faustin Kanlinsou - Executive Director, COMUBA MFI, Benin

Thanks to Inclusion's social impact rating, we were able to identify our strengths and weaknesses in our social performance as well as in our business approach. It also allowed us to improve our relationship with our customers. 

Seynabou Mbaye Sow - Director, MEC LE SINE, Senegal

Inclusion’s social impact rating service has been very useful for us, helping us identify what to further improve for the benefits of our organization, staff, clients, stakeholders and communities.

Meas Thon - CEO, BORVOR FINANCE PLC, Cambodia


How to improve your SPIR: Corporate Governance: Management

The new article in the “How to improve your SPIR” series addresses the role of the Management Team as part of the governing body and emphasizes management’s role in integrating social performance into strategic and operational decision-making. In addition, it analyzes the relationship with the Board of Directors to achieve good governance and ensure that the institution heads towards a social and financial balance. […]


Social Issues in the workplace: Dynamic of interviewing

The latest article in our “Social issues in the workplace” series has just been published. In this issue, the author presents different tools to understand the importance of the cultural context in which an MFI operates, utilizing the client interview to assess its impact and to recognize client needs. It also serves as an important tool for gauging client perception of products and services, all using social performance as a guide. To access the article, click here. (only available in Spanish)


Inclusion [Social Ratings] launches its new Client Protection Certification  

We are happy to announce the launch of our ISR Client Protection Certification, a diagnostic tool for MFIs designed to thoroughly examine their implementation of the Client Protection Principles. We are committed towards building a more inclusive and sustainable world. This new certification product helps assess the policies and practices of MFIs in relation to client protection, […]