How to Improve Your SPIR, no. XI

Tools for improving your Social Performance & Impact

The tenth article in our series “How to improve your SPIR” will address the over-indebtedness of customers from its definition, prevention, and mitigation.

The purpose of the series is to promote responsible financial inclusion by providing financial institutions with tools and resources to assist them in their daily operations and interactions with customers, employees and the communities where they operate.


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