Training and transfer of competence to UCEC-MK staff, PALA-CHAD

Between June and July 2018, UCEC-MK in Chad received training in capacity building to introduce the MFI’s own code of conduct, confidentiality policy and risk mapping (included social risk). This technical assistance, supported by the SPTF and the AFD, was been conducted by Gilles Da Costa, Regional Head for Inclusion [Africa]. Gilles utilised tools from the Smart Campaign to train on client protection and code of conduct.