{"id":1541,"date":"2019-04-10T07:23:46","date_gmt":"2019-04-10T05:23:46","guid":{"rendered":"http:\/\/inclusionsocialratings.org\/?page_id=1541"},"modified":"2024-05-13T11:41:38","modified_gmt":"2024-05-13T09:41:38","slug":"research","status":"publish","type":"page","link":"https:\/\/inclusionsocialratings.org\/fr\/research\/","title":{"rendered":"Recherche"},"content":{"rendered":"<div id=\"pl-1541\"  class=\"panel-layout\" ><div id=\"pg-1541-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-1541-0\" data-stretch-type=\"full\" ><div id=\"pgc-1541-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1541-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"white-text panel-widget-style panel-widget-style-for-1541-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1 style=\"text-align: center;\">Recherche<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-1541-1\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-1541-1\" ><div id=\"pgc-1541-1-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-1541-1-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-1541-1-1-0\" class=\"so-panel widget widget_lsow-accordion panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-lsow-accordion so-widget-lsow-accordion-default-d75171398898-1541\"\n\t\t\t\n\t\t>\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t<div class=\"lsow-accordion style2\" data-toggle=\"true\" data-expanded=\"false\"><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Country Series : Un Aper\u00e7u du Secteur de la Microfinance au P\u00e9rou,<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9065\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow.png\" alt=\"\" width=\"797\" height=\"1089\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow-9x12.png 9w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/08\/CountrySeries_Peru_shadow-600x820.png 600w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\">\u201cMicrofinance in \u2026 \u201c is especially targeted to donors, investors and sector players. The reports aims to provide quick, concise, and valuable information of the state of the microfinance sector in a specific country.<\/p>\n<p class=\"p1\" style=\"text-align: left;\">This issue on Microfinance in Peru analyzes the macroeconomic outlook of Peru and highlights some of its key microfinance institutions.<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/country-series-overview-of-the-microfinance-sector-in-peru\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/country-series-overview-of-the-microfinance-sector-in-peru\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"9064\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup9064')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup9064\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Questions Sociales sur le Lieu de Travail, 9 : Formation dans les Organisations<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8839 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow.png\" alt=\"\" width=\"253\" height=\"345\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow-9x12.png 9w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/04\/TSEELDT_9_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 253px) 100vw, 253px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Formation dans les Organisations<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Le neuvi\u00e8me article de notre s\u00e9rie, \u00ab Questions Sociales sur le Lieu de Travail - Formation dans les Organisations \u00bb pr\u00e9sente des outils pour aider les \u00e9tablissements \u00e0 comprendre l\u2019importance d\u2019offrir une formation. Dans un monde dynamique et complexe, la formation favorise des employ\u00e9s actifs et bien \u00e9quilibr\u00e9s qui peuvent aider et responsabiliser les clients et l\u2019organisation.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-9-capacitacion-en-las-organizaciones\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-9-capacitacion-en-las-organizaciones\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8838\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8838')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8838\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">\u00a0<\/span><\/strong><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Questions Sociales sur le Lieu de Travail, 8 : Motivation et Incitations au Sein d\u2019une Organisation<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8271 alignleft\" src=\"Motivation et Incitations au Sein d\u2019une Organisation\" alt=\"\" width=\"283\" height=\"387\" srcset=\"\" sizes=\"(max-width: 283px) 100vw, 283px\" data-srcset=\"\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Motivation et Incitations au Sein d\u2019une Organisation<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Le huiti\u00e8me article identifie des outils permettant aux institutions de tenir compte de l\u2019importance de la motivation des employ\u00e9s et d\u00e9velopper un syst\u00e8me d\u2019incitation appropri\u00e9. Pour fournir des services aux clients de mani\u00e8re responsable et respectueuse, l'institution doit se concentrer sur la cr\u00e9ation d'un environnement de travail qui fait que les employ\u00e9s se sentent appr\u00e9ci\u00e9s et qui prot\u00e8ge leurs droits.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-8-motivacion-e-incentivos-en-el-ambito-organizacional\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-8-motivacion-e-incentivos-en-el-ambito-organizacional\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8263\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8263')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8263\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">\u00a0<\/span><\/strong><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Questions Sociales sur le Lieu de Travail, 7 : Recrutement responsable, processus de s\u00e9lection et d'int\u00e9gration<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8196 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow.png\" alt=\"\" width=\"273\" height=\"373\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow-9x12.png 9w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/TSEELDT_7_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 273px) 100vw, 273px\" \/>Recrutement responsable, processus de s\u00e9lection et d'int\u00e9gration<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Le septi\u00e8me article de nos s\u00e9ries Questions Sociales sur le Lieu de Travail a \u00e9t\u00e9 publi\u00e9. Ce num\u00e9ro identifie les outils utilis\u00e9s pour comprendre l'importance de mener le processus de mani\u00e8re responsable, en gardant \u00e0 l'esprit que chaque choix part d'un besoin et doit correspondre aux valeurs et \u00e0 la mission sociale de l'IMF.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-7-proceso-responsable-de-reclutamiento-seleccion-e-induccion\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-7-proceso-responsable-de-reclutamiento-seleccion-e-induccion\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8194\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8194')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8194\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 6: Din\u00e1mica de la Entrevista<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8093 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow.png\" alt=\"\" width=\"237\" height=\"323\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/TSEELDT_6_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 237px) 100vw, 237px\" \/>Interview Dynamics<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The sixth article in the \"Social Issues at the Workplace\" series presents different tools to understand the importance of the cultural context in which an MFI operates, utilizing the client interview to assess its impact and to recognize client needs. It also serves as an important tool for gauging client perception of products and services, all using social performance as a guide.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-6-dinamica-de-la-entrevista\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-6-dinamica-de-la-entrevista\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8092\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8092')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8092\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 5: Comunicaci\u00f3n Organizacional<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7915 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow.png\" alt=\"\" width=\"233\" height=\"318\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/TSEELDT_5_shadow-600x820.png 600w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/>Comunicaci\u00f3n Organizacional<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The fifth article \"Organizational Communication\"<strong>\u00a0<\/strong>in this series presents helpful tools to understand the importance of communication. These can be applied to overcome any obstacles that might exist in the organization\u2019s dynamic and improve their social performance.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-5-comunicacion-organizacional\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-5-comunicacion-organizacional\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7907\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7907')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7907\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 4: Adicciones en el \u00e1mbito laboral<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7758 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow.png\" alt=\"\" width=\"233\" height=\"319\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/07\/TSEELDT_4_Cover_Shadow-600x820.png 600w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/>D\u00e9pendances en milieu de travail<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The fourth article \"Addictions in the Workplace\"<strong>\u00a0<\/strong>de cette s\u00e9rie identifie les comportements li\u00e9s aux d\u00e9pendances et fournit un guide utile sur la mani\u00e8re de mener une campagne de prevention.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-4-adicciones-en-el-ambito-laboral\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-4-adicciones-en-el-ambito-laboral\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7757\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7757')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7757\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 3 : Leadership et Travail d'Equipe <\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/TSEELDT_3_shadow.png\" width=\"221\" height=\"302\" \/>Leadership et travail d'equipe<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The third article \"Leadership and Teamwork\" in the series \"Social issues in the workplace\" analyses human relations in organizations and how leadership roles should be developed in order to enhance employees\u2019 productivity and performance.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-3-liderazgo-y-trabajo-en-equipo\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-3-liderazgo-y-trabajo-en-equipo\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7429\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7429')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7429\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 2 : Equilibre vie professionnelle-vie priv\u00e9e<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7219 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow.png\" alt=\"\" width=\"205\" height=\"280\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/TSEELDT_2_Cover_Shadow-600x820.png 600w\" sizes=\"(max-width: 205px) 100vw, 205px\" \/>Equilibre vie professionnelle-vie priv\u00e9e<br \/>\n<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The second article \"Work-Life Balance\" in the series \"Social issues in the workplace\" helps provide accurate tools to improve the performance, productivity and potentiate personal and professional development of employees.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-2-work-life-balance-equilibrio-entre-la-vida-y-el-trabajo\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/temas-sociales-en-el-lugar-de-trabajo-2-work-life-balance-equilibrio-entre-la-vida-y-el-trabajo\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7218\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7218')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7218\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">D\u00e9pendances sur le Lieu de Travail, 1 : Le d\u00e9fi personnel et professionnel aux moments critiques<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7221 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow.png\" alt=\"\" width=\"204\" height=\"278\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/04\/TSEELDT_1_Cover_Shadow-600x820.png 600w\" sizes=\"(max-width: 204px) 100vw, 204px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Le d\u00e9fi personnel et professionnel aux moments critiques<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Ce premier article d'une s\u00e9rie sur les questions sociales sur le lieu de travail traite des temps incertains r\u00e9sultant d'une pand\u00e9mie.<\/p>\n<p style=\"text-align: left;\">Leandro Santori, Psychologue et collaborateur du Comit\u00e9 de Responsabilit\u00e9 Sociale et Environnementale, partage son opinion sur la mani\u00e8re de g\u00e9rer cette crise.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/el-desafio-laboral-y-personal-en-momento-de-crisis\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/el-desafio-laboral-y-personal-en-momento-de-crisis\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"6883\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup6883')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup6883\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer la soutenabilit\u00e9 financi\u00e8re - Introduction \u00e0 la Notation de Soutenabilit\u00e9 Financi\u00e8re<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6529 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover.png\" alt=\"\" width=\"184\" height=\"251\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/03\/HTIFS_volume1_cover-600x820.png 600w\" sizes=\"(max-width: 184px) 100vw, 184px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong>Outils pour Am\u00e9liorer la Soutenabilit\u00e9 Financi\u00e8re<\/strong><\/p>\n<p style=\"text-align: left;\">The first issue of the new series of articles on how an MFI can improve its financial sustainability, written by our analyst George Madzokere.<\/p>\n<p style=\"text-align: left;\">These articles will provide a summary of how to enhance an institution\u2019s practices in terms of balancing financial and social performance, such that operations remain viable in the medium to long-term.<\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-financial-sustainability-volume-1\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-financial-sustainability-volume-1\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"6527\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup6527')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup6527\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-la-sostenibilidad-financiera-volumen-1\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-la-sostenibilidad-financiera-volumen-1\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk4OQ==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7430\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7430')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7430\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. XV : Qu'entendons-nous par Ventes Agressives ?<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8554 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1.png\" alt=\"\" width=\"272\" height=\"372\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1-9x12.png 9w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2021\/02\/CMTSPIR_XV_cover_shadow-1-600x820.png 600w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p class=\"p1\" style=\"text-align: left;\">The article delves into the concept of aggressive sales. This notion is not only understood as physical and verbal violence, but rather as a wider concept that includes behaviour in which the place, the client\u2019s wishes, their space and their time is not respected. In turn, the practice may result from gaps between what is desired and expected, conflicts of interests and each employee\u2019s personality.<\/p>\n<p style=\"text-align: left;\">R\u00e9dig\u00e9 par notre Directrice R\u00e9gionale pour l'Am\u00e9rique Latine et les Cara\u00efbes, Micaela Pierolivo, et Leandro Santori, notre analyste pour l'Am\u00e9rique Latine et les Cara\u00efbes.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xv\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xv\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8492\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8492')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8492\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. XIV: Satisfaction Client <\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8171 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow.png\" alt=\"\" width=\"276\" height=\"377\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow-9x12.png 9w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/10\/Articles_CMTSPIR_XIV_shadow-600x820.png 600w\" sizes=\"(max-width: 276px) 100vw, 276px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The fourteens article from our series \u201cHow to Improve your SPIR\u201d highlights the importance of MFIs knowing whether their offering of financial and non-financial services is attractive and appropriate for their target clientele. In addition, it delves into the importance of having a means to obtain customer feedback and to enquire about their satisfaction.<\/p>\n<p style=\"text-align: left;\">R\u00e9dig\u00e9 par notre Directrice R\u00e9gionale pour l'Am\u00e9rique Latine et les Cara\u00efbes, Micaela Pierolivo, et notre analyste Amparo Atala.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xiv\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xiv\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8170\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8170')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8170\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. XIII - Gouvernance d'Entreprise. Conseil d'Administration<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8109 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow.png\" alt=\"\" width=\"235\" height=\"322\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/09\/CMTSPIR_XIII_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 235px) 100vw, 235px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The thirteenth article from our series \u201cHow to Improve your SPIR\u201d addresses the role of the Management Team as part of the governing body and emphasizes management\u2019s role in integrating social performance into strategic and operational decision-making. In addition, it analyzes the relationship with the Board of Directors to achieve good governance and ensure that the institution heads towards a social and financial balance.<\/p>\n<p style=\"text-align: left;\">R\u00e9dig\u00e9 par notre Directrice R\u00e9gionale pour l'Am\u00e9rique Latine et les Cara\u00efbes, Micaela Pierolivo, et notre Conseill\u00e8re Technique en Europe, Gabriela Galletti.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xiii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xiii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"8081\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup8081')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup8081\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. XII - \nGouvernance d'entreprise. Conseil d'administration.<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7931 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow.png\" alt=\"\" width=\"240\" height=\"328\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/08\/CMTSPIR_XII_shadow-600x820.png 600w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The twelfth article from our series \u201cHow to Improve your SPIR\u201d covers the functions of the Board of Directors and develops aspects that are considered in our SPIR Methodology to achieve an effective financial and social balance in a MFI.<\/p>\n<p style=\"text-align: left;\">R\u00e9dig\u00e9 par notre Directrice R\u00e9gionale pour l'Am\u00e9rique Latine et les Cara\u00efbes, Micaela Pierolivo, et notre Conseill\u00e8re Technique en Europe, Gabriela Galletti.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7927\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7927')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7927\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. XI - Outils de mesure de la pauvret\u00e9<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7407 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb.png\" alt=\"\" width=\"233\" height=\"318\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/06\/HTIYSPIR_XI_CoversWeb-600x820.png 600w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">The eleventh article in our series \"How to improve your SPIR\" analyses and compares tools that are often used by microfinance institutions to measure and assess the poverty of its target population.<\/p>\n<p style=\"text-align: left;\">R\u00e9dig\u00e9 par notre Directrice R\u00e9gionale pour l'Am\u00e9rique Latine et les Cara\u00efbes, Micaela Pierolivo, et notre analyste Amparo Atala.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-xi\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-xi\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7746\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7746')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7746\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xi\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-xi\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7405\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7405')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7405\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. X - Surendettement<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7164 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow.png\" alt=\"\" width=\"208\" height=\"284\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_X_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 208px) 100vw, 208px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The tenth article in our series \"How to improve your SPIR\" addresses over-indebtedness of customers from its definition, prevention, and mitigation.<\/p>\n<p style=\"text-align: left;\"><i>\u00a0<\/i><\/p>\n<p style=\"text-align: left;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-x\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-x\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7162\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7162')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7162\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-x\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-x\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"6233\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup6233')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup6233\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-x\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-x\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7215\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7215')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7215\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. IX - Environnement de Travail Positif : Sant\u00e9 et S\u00e9curit\u00e9 au Travail<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5867 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb.png\" alt=\"\" width=\"209\" height=\"285\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_IX_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The ninth report of our series on how to improve your social performance and impact provides the appropriate tools to institutions to ensure a favorable work environment, preserving the employee\u2019s health and general well-being.<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-ix\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-ix\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"5900\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup5900')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup5900\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-ix\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-ix\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"4112\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup4112')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup4112\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-ix\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-ix\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7172\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7172')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7172\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. VIII - Conception et distribution de produits<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5866 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb.png\" alt=\"\" width=\"206\" height=\"281\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VIII_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 206px) 100vw, 206px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\"><span class=\"s1\">Le huiti\u00e8me article de notre s\u00e9rie sur comment am\u00e9liorer votre performance sociale et impact se concentre sur la conception et la distribution appropri\u00e9es des produits. Il s'agit d'un guide pratique pour cr\u00e9er et mettre en \u0153uvre des politiques \u00e9crites, collecter des donn\u00e9es, former et contr\u00f4ler le personnel, entre autres. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-viii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-viii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"5891\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup5891')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup5891\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><br \/>\n<div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-viii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-viii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3630\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3630')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3630\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-viii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-viii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7165\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7165')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7165\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. VII - Pratiques de Recouvrement Appropri\u00e9es<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5865 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow.png\" alt=\"\" width=\"207\" height=\"283\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VII_Cover_shadow-600x820.png 600w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\"><span class=\"s1\">Le septi\u00e8me rapport de notre s\u00e9rie comment am\u00e9liorer votre performance sociale et impact social se concentre sur les pratiques de recouvrement appropri\u00e9es des cr\u00e9ances pour les prestataires financiers, en montrant comment d\u00e9finir un comportement abusif et d\u00e9terminer un syst\u00e8me d'incitation, entre autres choses. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-vii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-vii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"5879\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup5879')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup5879\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-vii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-vii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3557\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3557')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3557\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-vii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-vii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7122\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7122')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7122\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. VI - Harc\u00e8lement Sexuel au Travail<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5864 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow.png\" alt=\"\" width=\"209\" height=\"285\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CAVSPIR_VI_Cover_shadow-600x820.png 600w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0sixi\u00e8me num\u00e9ro est consacr\u00e9 au harc\u00e8lement sexuel sur le lieu de travail.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-vi\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-vi\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"5863\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup5863')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup5863\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><br \/>\n<div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-vi\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-vi\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3555\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3555')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3555\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-vi\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-vi\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7121\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7121')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7121\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. V - La Dimension Environnementale<\/div><div class=\"lsow-panel-content\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3397 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb.png\" alt=\"\" width=\"207\" height=\"283\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_V_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0cinqui\u00e8me num\u00e9ro se focalise sur le facteur environnemental.\u00a0<\/span><\/p>\n&nbsp;\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-v\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-v\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3530\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3530')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3530\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-v\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-v\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3085\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3085')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3085\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-v\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-v\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7120\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7120')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7120\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. IV - Bonnes pratiques pour la r\u00e9solution des plaintes<\/div><div class=\"lsow-panel-content\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3396 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb.png\" alt=\"\" width=\"207\" height=\"283\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_IV_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo et notre Directeur des notations sociales, Santiago Arnaudin.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0quatri\u00e8me num\u00e9ro se focalise sur les bonnes pratiques pour la r\u00e9solution des plaintes.\u00a0<\/span><\/p>\n&nbsp;\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iv\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iv\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3529\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3529')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3529\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-iv\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-iv\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3084\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3084')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3084\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-iv\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-iv\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7042\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7042')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7042\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. III - D\u00e9finir une mission sociale efficace pour une IMF<\/div><div class=\"lsow-panel-content\"><p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3395 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb.png\" alt=\"\" width=\"209\" height=\"285\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_III_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/>Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0troisi\u00e8me num\u00e9ro vous aide \u00e0 d\u00e9finir et \u00e0 mettre en \u0153uvre votre mission sociale.\u00a0<\/span><\/p>\n&nbsp;\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3136\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3136')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3136\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-iii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-iii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3083\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3083')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3083\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iii-2\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-iii-2\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3568\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3568')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3568\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. II - Mesurer la satisfaction<\/div><div class=\"lsow-panel-content\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3394 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb.png\" alt=\"\" width=\"213\" height=\"291\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_II_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 213px) 100vw, 213px\" \/>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0deuxi\u00e8me num\u00e9ro porte sur la mesure de la satisfaction des employ\u00e9s.\u00a0<\/span><\/p>\n&nbsp;\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-ii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-ii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3528\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3528')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3528\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-ii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-ii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3082\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3082')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3082\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-ii\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-ii\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7039\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7039')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7039\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Comment am\u00e9liorer votre SPIR, Vol. I - L'int\u00e9gration efficace des questions de genre dans les organisations<\/div><div class=\"lsow-panel-content\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3393 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb.png\" alt=\"\" width=\"208\" height=\"285\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2019\/10\/HTIYSPIR_I_CoverWeb-600x820.png 600w\" sizes=\"(max-width: 208px) 100vw, 208px\" \/>\n<p class=\"p1\" style=\"text-align: left;\"><strong><span class=\"s1\">Outils pour am\u00e9liorer votre Performance Sociale et Impact<\/span><\/strong><\/p>\n<p style=\"text-align: left;\">Une s\u00e9rie d'outils pour am\u00e9liorer vos Performance Sociale et Impact, r\u00e9dig\u00e9e par notre Conseill\u00e8re Technique en mati\u00e8re de r\u00e9glementation et Repr\u00e9sentante de l'Am\u00e9rique Latine, Micaela Pierolivo.<\/p>\n<p style=\"text-align: left;\">The articles are aimed to provide overviews of policies to enhance companies\u2019 practices in terms of social performance topics such as environmental management tools, effective design of social mission statements and tools for collecting social data, among others. This<span class=\"s1\">\u00a0premier num\u00e9ro est consacr\u00e9 \u00e0 l'int\u00e9gration de la dimension de genre dans les organisations.\u00a0<\/span><\/p>\n&nbsp;\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-i\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/how-to-improve-your-spir-no-i\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3526\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3526')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3526\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-i-2\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/como-mejorar-tu-spir-no-i-2\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"3556\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup3556')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup3556\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div>\n\n<div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-i\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/comment-ameliorer-votre-spir-no-i\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7036\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7036')\"><em>En fran\u00e7ais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7036\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Country Series : Un Aper\u00e7u du Secteur de la Microfinance au Nicaragua, publi\u00e9 2020<\/div><div class=\"lsow-panel-content\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7227 alignleft\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow.png\" alt=\"\" width=\"217\" height=\"297\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow.png 797w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2020\/05\/CountrySeries_Nicaragua_2_cover_shadow-600x820.png 600w\" sizes=\"(max-width: 217px) 100vw, 217px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: left;\">\u201cMicrofinance in \u2026 \u201c is especially targeted to donors, investors and sector players. The reports aims to provide quick, concise, and valuable information of the state of the microfinance sector in a specific country.<\/p>\n<p class=\"p1\" style=\"text-align: left;\">This issue on Microfinance in Nicaragua is an update of the article we published in 2017 and analyzes the macroeconomic outlook of Nicaragua and highlights some of its key microfinance institutions.<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/country-series-overview-of-the-microfinance-sector-in-nicaragua\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/country-series-overview-of-the-microfinance-sector-in-nicaragua\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"7226\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup7226')\"><em>En espagnol<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup7226\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"\"><div class=\"lsow-panel-title\">Country Series : Un Aper\u00e7u du Secteur de la Microfinance au Nicaragua, publi\u00e9 2017<\/div><div class=\"lsow-panel-content\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1287 alignleft\" src=\"http:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover-293x400.png\" alt=\"\" width=\"211\" height=\"288\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover-293x400.png 293w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover-600x820.png 600w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover-768x1049.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover-585x800.png 585w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2017\/05\/InclusionSR_Country-Series_Nicaragua_Cover.png 797w\" sizes=\"(max-width: 211px) 100vw, 211px\" \/>\n<p class=\"p1\" style=\"text-align: left;\">The Inclusion [Social Ratings] Country Series Reports \u201cMicrofinance in \u2026\u201c highlights some of the key microfinance institutions in each of the countries selected. \u201cMicrofinance in \u2026 \u201cespecially targeted to donors, investors and sector players, provides a compact overview of the state of the national microfinance sector, along with concise data on individual MFI portfolios. This is the first report in the series and future editions will highlight selected countries in Africa, Southeast Asia, as well as Latin America.<\/p>\n<p style=\"text-align: center;\"><div class=\"somdn-shortcode-wrap left\">\n\n<div class=\"somdn-download-wrap\">\n\n\t\n\t\n\t<form class=\"somdn-archive-download-form somdn-download-form\" action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/overview-of-microfinance-sector-in-nicaragua-english\/\" method=\"post\" id=\"somdn-download-single-form\" data-trp-original-action=\"https:\/\/inclusionsocialratings.org\/fr\/produit\/overview-of-microfinance-sector-in-nicaragua-english\/\">\n\n\t\t\t<input type=\"hidden\" name=\"somdn_download_key\" value=\"MTc4NzA3NTk5MA==\">\t\t\n\t\t\t\n\t\t\t<input style=\"display:none;\" type=\"hidden\" name=\"action\" value=\"somdn_download_single\">\n\t\t\t<input type=\"hidden\" name=\"somdn_product\" value=\"2380\">\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"popup\" onclick=\"myPopup('myPopup2380')\"><em>En anglais<\/em>\t\t\t\t\t\n  <span class=\"popuptext\" id=\"myPopup2380\" >Please Login or Register<\/span>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\n\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\n<\/div>\n\n<\/div><\/p>\n&nbsp;<\/div><\/div><!-- .lsow-panel --><\/div><!-- .lsow-accordion --><\/div><\/div><\/div><div id=\"pgc-1541-1-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Research Country Series &#8211; An Overview of the Microfinance Sector in Peru \u201cMicrofinance in \u2026 \u201c is especially targeted to donors, investors and sector players. The reports aims to provide quick, concise, and valuable information of the state of the microfinance sector in a specific country. This issue on Microfinance in Peru analyzes the macroeconomic [&hellip;]<\/p>","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/pages\/1541"}],"collection":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/comments?post=1541"}],"version-history":[{"count":303,"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/pages\/1541\/revisions"}],"predecessor-version":[{"id":9827,"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/pages\/1541\/revisions\/9827"}],"wp:attachment":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/media?parent=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}