{"id":9979,"date":"2026-03-19T10:25:03","date_gmt":"2026-03-19T08:25:03","guid":{"rendered":"https:\/\/inclusionsocialratings.org\/?post_type=news&#038;p=9979"},"modified":"2026-03-19T10:25:42","modified_gmt":"2026-03-19T08:25:42","slug":"finca-zambia-limited-gets-bronze-client-protection-certification","status":"publish","type":"news","link":"https:\/\/inclusionsocialratings.org\/fr\/news\/finca-zambia-limited-gets-bronze-client-protection-certification\/","title":{"rendered":"FINCA Zambia Limited obtient la Certification de Protection des Clients de niveau BRONZE"},"content":{"rendered":"<p class=\"p1\"><strong>Inclusion Social Ratings a le grand plaisir d\u2019annoncer que FINCA Zambia Limited a \u00e9t\u00e9 r\u00e9compens\u00e9e par une Certification de Protection des Clients de niveau BRONZE.<\/strong><\/p>\n<p data-end=\"544\" data-start=\"388\">La mission de FINCA Zambia est\u00a0<em data-end=\"544\" data-start=\"414\">de \u00ab soulager la pauvret\u00e9 gr\u00e2ce \u00e0 des solutions durables qui aident les populations \u00e0 constituer des actifs, cr\u00e9er des emplois et am\u00e9liorer leur niveau de vie \u00bb.<\/em><\/p>\n<p data-end=\"875\" data-start=\"546\">L\u2019obtention du\u00a0<strong data-end=\"576\" data-start=\"560\">niveau BRONZE<\/strong>\u00a0indique que FINCA Zambia satisfait aux exigences essentielles des\u00a0<strong data-end=\"676\" data-start=\"645\">Normes de Protection des Clients<\/strong>\u00a0et d\u00e9montre un fort engagement envers la fourniture responsable de services financiers. Cela refl\u00e8te des progr\u00e8s significatifs dans l\u2019alignement de ses op\u00e9rations sur les\u00a0<strong data-end=\"874\" data-start=\"817\">Normes Universelles de Gestion de la Performance Sociale.<\/strong>.<\/p>\n<p data-end=\"1106\" data-start=\"877\">Le processus de certification suit la\u00a0<strong data-end=\"956\" data-start=\"915\">M\u00e9thodologie du Parcours de Protection des Clients<\/strong>\u00a0d\u00e9velopp\u00e9e par\u00a0<strong data-end=\"1011\" data-start=\"970\">CERISE+SPTF<\/strong>\u00a0et est pleinement align\u00e9 avec le cadre des Normes Universelles de Gestion de la Performance Sociale.<\/p>\n<p data-end=\"1271\" data-start=\"1108\">Cette \u00e9tape met en \u00e9vidence les efforts continus de FINCA Zambia pour renforcer les pratiques centr\u00e9es sur le client et am\u00e9liorer la transparence, l\u2019\u00e9quit\u00e9 et la protection de ses clients.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9980 size-full\" src=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia.png\" alt=\"\" width=\"1240\" height=\"886\" srcset=\"https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia.png 1240w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia-560x400.png 560w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia-1120x800.png 1120w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia-768x549.png 768w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia-18x12.png 18w, https:\/\/inclusionsocialratings.org\/wp-content\/uploads\/2026\/03\/CPC_Certificates_FincaZambia-600x429.png 600w\" sizes=\"(max-width: 1240px) 100vw, 1240px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>Inclusion Social Ratings a le grand plaisir d\u2019annoncer que FINCA Zambia Limited a \u00e9t\u00e9 r\u00e9compens\u00e9e par une Certification de Protection des Clients de niveau BRONZE. La mission de FINCA Zambia est de \u00ab soulager la pauvret\u00e9 gr\u00e2ce \u00e0 des solutions durables qui aident les populations \u00e0 constituer des actifs, cr\u00e9er des emplois et am\u00e9liorer leur niveau de vie \u00bb. L\u2019obtention du niveau BRONZE indique que FINCA Zambia satisfait aux exigences essentielles des Normes de Protection des Clients et d\u00e9montre [\u2026]<\/p>","protected":false},"template":"","tags":[],"_links":{"self":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/news\/9979"}],"collection":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/types\/news"}],"wp:attachment":[{"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/media?parent=9979"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inclusionsocialratings.org\/fr\/wp-json\/wp\/v2\/tags?post=9979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}