Tools for improving your Social Performance & Impact, Vol. X

The tenth article in our series “How to improve your SPIR” addresses over-indebtedness of customers from its definition, prevention, and mitigation.

The purpose of the series is to promote responsible financial inclusion by providing financial institutions with tools and resources to assist them in their daily operations and interactions with customers, employees and the communities where they operate.

To access this or any of the other reports in the series click ici.  (Currently this report is only available in Spanish.)