Borvor Finance PLC (formerly known as CCSF), a rural credit operator based in Cambodia, obtained an SP3- rating, which represents an improvement on its previous SP4+ rating in 2017.
The creation of a board of directors and measures designed to measure client satisfaction and receive their feedback were amongst the main drivers for this change.
Santiago Arnaudin, Director of Social Ratings at I[SR] says: “Borvor’s managerial team reveals a high level of awareness about the MFI’s areas of opportunity and shows great receptivity to external feedback. The persistence of certain financial risks is, however, a short-term concern that the organization needs to solve, so as not to compromise its financial sustainability.”
To access Borvor’s Social Performance and Impact Rating click aquí.