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The Smart Campaign Client Voice Project

The financial well-being of clients is the foundation of the Smart Campaign and its seven Client Protection Principles. Since 2009 it has certified over forty institutions and worked with leaders across the financial inclusion industry to amplify the importance placed on ‘doing no harm’. As an industry driven campaign, Smart Campaign has engaged extensively with microfinance institutions, […]

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Research Opportunity with ANDE

In August, we announced the release by the Aspen Network of Development Entrepreneurs (ANDE) of three Entrepreneurial Ecosystem Snapshots on Lagos, Abuja, and Accra. (In case you missed it: Newsworthy August) ANDE has now announced an invitation for qualified consultants to develop a comprehensive diagnostic assessment of the entrepreneurial ecosystem in Kampala and one additional […]

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Learning from Customers: Human Center Design and Financial Inclusion

Human-centered design (HCD) is defined by IDEO.org as a process that starts with people you are designing for and ends with new solutions that are tailor-made to suit their needs. For the last few years, HCD has been embraced by many industries as a creative approach to problem-solving. Even though, the adoption of this mindset […]

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Credit consolidation services: a potential risk for the client over-indebtedness

Within the financial sector, competition between the main players (MFIs-MFIs, Banks-MFIs, Banks-Banks) may sometimes lead to practices that can seriously harm clients in the long term. We have witnessed on our recent missions that financial institutions, in attempts to increase market share, promote services to attract customers away from the competition. One of these practices […]

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Co-funding opportunity available for Social Performance ratings and audits in Africa – The Responsible Microfinance Facility

If you are a Financial Service Provider (FSP) and your organization is interested in strengthening its social performance management practices, do not miss this co-funding opportunity under the Responsible Microfinance Facility (RMF). Funded by AFD and managed by the Social Performance Task Force, the RMF offers the following types of co-financing grants: Social Rating to […]

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Inclusion [Social Ratings] at the African Microfinance Week

Last week, Inclusion [SR] attended the African Microfinance Week in Addis Ababa. The event brought together hundreds of directors and managers of MFIs, associations, banks, consultants, researchers and NGOs, and offered a fantastic range of plenary and parallel sessions and trainings. We would like to thank and congratulate the organisers ADA, AFRACA, AMT, MAIN, AEMFI […]

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Events

Do not miss out on these events taking place in the last quarter of 2017: 26 October Celebration of the European Day of Microfinance “Fair Finances for All” Madrid, Spain The ICO Foundation and the Spanish Microfinance Association have organized “Fair Finances for All” in Madrid to celebrate the 3rd European Day of Microfinance. The […]

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Social Performance & Impact Rating (SPIR) Announcement

Inclusion [Social Ratings] today released a newly assigned Social Performance & Impact Rating (SPIR) on the Cambodian Community Savings Federation (CCSF), a microfinance institutions (MFI) located in Battambang, Cambodia. CCSF’s Social Mission is “To provide affordable financial services nearby to the members, thus improving their living standard and contributing to the social and economic development […]

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Inclusion [SR] will Attend the African Microfinance Week in Addis Ababa, Ethiopia

Inclusion [Social Ratings] will be participating in the African Microfinance Week that will take place from the 9th to the 13th of October 2017, in Addis Ababa, Ethiopia. This conference is one of the major events dedicated to the development of financial inclusion in Africa and takes place every two years. This year, microfinance practitioners will […]

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Evento: Opciones de Financiación Sostenible Miércoles 4 de Octubre, Madrid

Si estás en Madrid el 4 de Octubre no te pierdas el evento “Opciones de financiación sostenible” organizado por Spainsif, CNMV y Banco de España en el Día de la Educación Financiera. El objetivo del evento es hablar sobre cómo una mayor educación financiera de los ciudadanos puede impulsar la financiación de proyectos que tengan […]

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Islamic Finance – Socially Responsible Investment

  Islamic finance has become increasingly relevant as a means to fund development, including in non-Muslim countries. Since its origins, Islamic finance has embodied socially responsible investment principles. It provides safeguards for vulnerable populations and prohibits investments in activities related to tobacco, alcohol and drugs, speculation, gambling, pornography and weapons manufacturing. The core principles of […]

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How the implementation of a SPM strategy improves operational practices?

After years of growth and experimentation, the financial sector has realized that in order to achieve financial inclusion and improve the living conditions of their clients, financial providers should adopt a client-centered approach. For many years it has focused on financial viability, but good financial performance does not necessarily guarantee customer satisfaction. Responsible financial activity […]

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Photobook – Microfinance in Gambia

In July 2017, the newspaper El País published an interesting photobook about women entrepreneurs in Gambia thanks to the access of microcredit. We hope you enjoy it! https://elpais.com/elpais/2017/07/17/fotorrelato/1500300647_964062.html?id_externo_rsoc=TW_CC

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Microfinance in Africa and transition towards a sustainable economy: What are the advances?

Many agree that financial institutions have a very important role to play in the transition to a sustainable economy. According to the opinion of experts, the financial sector can and should play an important role in respecting labor, health and safety rights, intellectual property rights of communities, anti-money laundering and the financing of terrorism. The […]

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Entrepreneurial ecosystem snapshots – Lagos, Abuja and Accra, by ANDE

Aspen Network of Development Entrepreneurs (ANDE) has just released entrepreneurial ecosystem snapshots of Lagos and Abuja (Nigeria), and Accra (Ghana). These three snapshots identify key actors and provide insights about existing gaps and opportunities within each ecosystem. These reports are an invaluable resource for both small business entrepreneurs and organizations that seek to support them. […]

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I[SR]’s New Team Member

We welcome Daniel Dassou, our new Junior Analyst, who joined our Inclusion [Africa] team in Benin at the beginning of this month. Daniel holds a Master’s degree in Organizational Management from the Faculty of Economics and Management (FASEG) of the University of Abomey-Calavi (UAC). Prior to Inclusion [Africa] Daniel worked as an Internal Auditor at […]

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Social Investment Landscape in Asia. Insights from North and South Asia by AVPN.

If interested in Social Investment in Asia, Inclusion [Social Ratings] recommends reading the recently published report by the Asian Venture Philanthropy Network “Social Investment Landscape in Asia”. The report provides a holistic view of the current and emerging philanthropy and social investment landscape in Asia, and features in-depth profiles of the following fourteen economies: North […]

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MFI’s Innovation Fair

Innovation Fair Addis Ababa, Ethiopia October 12, 2017 If you are attending the next African Microfinance Week that will take place in Addis Ababa, Ethiopia from the 9 to 13 of October, do not miss the opportunity to participate in the Innovation Fair. The event will take place on October 12 and aims to present innovative […]

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Interested in Savings Groups?

Care, The MasterCard Foundation and SEEP Network have just launched “Delivering Formal Financial Services to Savings Groups: A Handbook for Financial Service Providers”. This handbook will serve as a guide for financial service providers and their partners to design solutions that can effectively meet these Groups demands. http://www.seepnetwork.org/filebin/savings_led_working_group/SEEP_Delivering-Formal-Financial-Services-to-SGs_A-Handbook-for-FSPs.FINAL.20170407.pdf

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I[SR]’s New Team Member

Santiago Arnaudin has joined Inclusion [Social Ratings] as Chief Technical Advisor and will be providing technical support to our activities in the Latin America region. We look forward to extending our collaboration with him to other global markets. Santiago has over eight years experience working in multicultural environments in a diverse range of projects within the financial […]

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