We drive investment
into the next generation of

We promote social & financial inclusion globally

We develop
social performance metrics for investment decisions


Inclusion [Social Ratings] is the world’s first global social rating agency.

We deliver independent social performance & impact ratings to socially minded private and public sector organisations to help them enhance their social impact and improve their financial performance. Our transparent, user-friendly and easily shareable social performance metrics also assist potential investors in their strategic investment decisions and help attract social investment funding for social enterprises.

Our Services

Social Performance & Impact Ratings

Social Performance & Impact Ratings analyze how effective an organization is at translating its mission into practice. It encompasses the organization's objectives, systems, services, human resources and results, as well as its use of performance indicators.


Financial Ratings


Client Protection


Inclusion's social impact rating service has been instrumental to help us refine our business approach more effectively. The Inclusion team did a perfect job - they are dynamic and extremely competent.

Faustin Kanlinsou

Executive Director, COMUBA MFI, Benin

Thanks to Inclusion's social impact rating, we were able to identify our strengths and weaknesses in our social performance as well as in our business approach. It also allowed us to improve our relationship with our customers. 

Seynabou Mbaye Sow

Director, MEC LE SINE, Senegal

Latest news

Finance inclusive

Finance inclusive : Inclusion [Africa] en partenariat avec l’Association Professionnelle des Systèmes Financiers Décentralisés du Bénin, informe les SFD du Bénin sur les diverses opportunités en matière de GPS et PPC dans le cadre de la Facilité pour la Microfinance Responsable (FMR) Réunis en atelier le 05 décembre 2017 au siège de l’Association Professionnelle à […]


Goodbye 2017, Hello 2018!

Before we move into a new year full of new opportunity and more impact, we would like to first of all say goodbye to 2017 and remember our achievements over the last 12 months. Inclusion [Social Ratings] started the year with a staff retreat in Barcelona. The Director of Inclusion [Africa] joined the Barcelona Team […]


Social Performance & Impact Rating (SPIR) Announcement

Inclusion [Social Ratings] today released a newly assigned Social Performance & Impact Rating (SPIR) on Thrive Micro-Finance (Private) Ltd (THRIVE), a microfinance institutions (MFI) located in Harare, Zimbabwe. THRIVE’s Social Mission is “To provide training and credit to women excluded from the mainstream financial sector in a manner that is both socially responsible and financially sustainable.” It has […]


The Smart Campaign Client Voice Project

The financial well-being of clients is the foundation of the Smart Campaign and its seven Client Protection Principles. Since 2009 it has certified over forty institutions and worked with leaders across the financial inclusion industry to amplify the importance placed on ‘doing no harm’. As an industry driven campaign, Smart Campaign has engaged extensively with microfinance institutions, […]