We drive investment
into the next generation of

We promote social & financial inclusion globally

We develop
social performance metrics for investment decisions


Inclusion [Social Ratings] is the world’s first global social rating agency.

We deliver independent social performance & impact ratings to socially minded private and public sector organisations to help them enhance their social impact and improve their financial performance. Our transparent, user-friendly and easily shareable social performance metrics also assist potential investors in their strategic investment decisions and help attract social investment funding for social enterprises.

Our Services

Social Performance & Impact Ratings

Social Performance & Impact Ratings analyze how effective an organization is at translating its mission into practice. It encompasses the organization's objectives, systems, services, human resources and results, as well as its use of performance indicators.


Financial Ratings


Client Protection


Inclusion's social impact rating service has been instrumental to help us refine our business approach more effectively. The Inclusion team did a perfect job - they are dynamic and extremely competent.

Faustin Kanlinsou

Executive Director, COMUBA MFI, Benin

Thanks to Inclusion's social impact rating, we were able to identify our strengths and weaknesses in our social performance as well as in our business approach. It also allowed us to improve our relationship with our customers. 

Seynabou Mbaye Sow

Director, MEC LE SINE, Senegal

Latest from Inclusion [Social Ratings]

Latest news

The Smart Campaign Client Voice Project

The financial well-being of clients is the foundation of the Smart Campaign and its seven Client Protection Principles. Since 2009 it has certified over forty institutions and worked with leaders across the financial inclusion industry to amplify the importance placed on ‘doing no harm’. As an industry driven campaign, Smart Campaign has engaged extensively with microfinance institutions, […]


Research Opportunity with ANDE

In August, we announced the release by the Aspen Network of Development Entrepreneurs (ANDE) of three Entrepreneurial Ecosystem Snapshots on Lagos, Abuja, and Accra. (In case you missed it: Newsworthy August) ANDE has now announced an invitation for qualified consultants to develop a comprehensive diagnostic assessment of the entrepreneurial ecosystem in Kampala and one additional […]


Learning from Customers: Human Center Design and Financial Inclusion

Human-centered design (HCD) is defined by IDEO.org as a process that starts with people you are designing for and ends with new solutions that are tailor-made to suit their needs. For the last few years, HCD has been embraced by many industries as a creative approach to problem-solving. Even though, the adoption of this mindset […]


Credit consolidation services: a potential risk for the client over-indebtedness

Within the financial sector, competition between the main players (MFIs-MFIs, Banks-MFIs, Banks-Banks) may sometimes lead to practices that can seriously harm clients in the long term. We have witnessed on our recent missions that financial institutions, in attempts to increase market share, promote services to attract customers away from the competition. One of these practices […]